There is a new Eset NOD32 Antivirus and Smart Security program available for all NOD32 users who have a computer running Windows 2000, XP, Vista or Windows 7. If you are still using the old NOD32 versions 2.7 or 3.0, we recommend upgrading to the new Version 4. Upgrading is quite easy and costs nothing if you have a current valid NOD32 license. Follow the instructions below to upgrade your NOD32 Antivirus now.

Please note: This page is best veiwed in Mozilla Firefox 3.0 or Microsoft Explorer 7 or above. If you are running Explorer 6 we recommend upgrading to the latest version.  Go to www.microsoft.com/ie to upgrade.

Step 1: How to find out what version NOD32 you are currently running

There are two ways you can find out what version of NOD32 Antivirus or Smart Security you are running.

You can hover over the Eset NOD32 Icon in the system tray

A window will pop up showing what version you are runing. If the number begins with 2.7 you are running version 2.7, if it begins with 3.0 then you are running version 3. If a window does not pop up, double click on the icon to open the Control Centre. The version number will be in the heading.

The system tray is located to the bottom right of your screen, next to the clock. In Windows 7, if you cannot see the icon click on the up arrow in the system tray (when you hover over it, it will show a window with "Show hidden icons".

If you cannot find the Icon in the system tray, you can open the Control Centre for NOD32 from the Start Menu

Open the Start Menu. In the Programs list, find either ESET or NOD32. Once open, the Control Centre will have a number in the heading. This is your version number.

Please Note: For Smart Security users, there is only version 3.0 and version 4.  Follow the instructions below as per version 3.0 to upgrade.

Step 2: Finding your username and password

Your username and password were sent to you via email when you first purchased your Eset license. Your username generally starts with AV- or EAV- , and your password will be a random series of lowercase letters and numbers. 

You can either find the original email, or get the username and password from the Control Centre. You will need to copy (highlight and Control + C) and paste (Control + V) these to download the new software. You can enter it manually, but be careful to enter them exactly - it will not allow you download if it isn't exactly the same.

Version 2.7	Version 2.7 On the left hand side of the Control Centre, select Update  (There are two: you want the second one - see left). Click on Setup. Your username will be visible, your password will be represented by a number of dots. Leave the window open and go back to your browser.
Version 3	Version 3.0 On the left hand side of the Control Centre, select Update Click on 'Username and password setup...' Your username will be visible, your password will be represented by a number of dots. Leave the window open and go back to your browser.

Step 3: Downloading the new software

Right click on either of these links below, and open in a new tab or window.

                Select either Eset NOD32 Antivirus or ESET Smart Security 

(Please ensure you download the correct version for your license type)

You will be asked for your username and password. Copy and paste them from the email or Control Centre Setup. 

Save the program to your desktop.

Step 4: Installing the new software

Version 2.7

You will need to uninstall the old program first. It is best to disconnect from the internet before doing this.

Go to the Control Panel in the Start Menu. 

If you are using Windows 2000/XP go to  Add/Remove Programs, if you are using Windows Vista or 7 go to Programs and Features. 

You are removing a program. Find Eset or NOD32 on the programs list and click on the 'Remove' button.

You may need to restart your computer once you have uninstalled the old software before you can install the new software.

Once that is complete, double click the icon on the desktop to install the new software and follow the instructions.

You may need to enter your username and password again if asked.

Version 3.0

You do not need to uninstall the old software before you install the new software. 

Simply double click the icon on the desktop to install the new software.

Step 5: Restart and reconnect your computer

You may need to restart your computer when asked after installing the new software. 

Once you have done this, reconnect your computer to the internet if you have disconnected it.